Professional Profile
Heading the Cloud Platform, SRE, and Operations teams, I spearhead
ongoing enhancements and growth through automation, Infrastructure as
Code (IaC), and inventive strategies fostering a DevOps culture. My goal
is to empower engineers to effortlessly bring their products to life on
a reliable, scalable, and secure Platform. Embracing agile
methodologies, we iterate quickly, learn rapidly, and deliver
efficiently without compromising quality. I thrive on challenging the
status quo, consistently exploring innovative work methods to empower my
team and craft exceptional experiences for our customers.
Building a World Class Platform is my driving force...and
keeping the lights on of course!
Head of Engineering
(Platform & SRE)
Holland & Barrett
Sep 2022 - present
As the Head of Engineering for Cloud Platform and SRE at a venerable UK retail institution with a rich history spanning nearly 150 years, I lead the Platform and SRE team supporting a dynamic tech function of over 300 tech professionals. Our transformative journey has restructured the tech landscape, aligning with business-centric product verticals. Embracing a "build first" mentality, we prioritise customisation over off-the-shelf solutions. Guided by our four core goals in Platform—Make it Possible, Make it Safe, Make it Easy, and Make it Better—we've crafted a world-class platform. Yet, our journey continues with exciting work on the horizon.
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Senior Manager
(Platform & Operations)
BGL Insurance
Sep 2021 - Sep 2022
Led end-to-end operational stack ownership, overseeing networking, data center, on-prem, and cloud infrastructure. Achieved milestones include implementing IAM policies for secure cloud deployment, establishing an AWS landing zone for streamlined account creation, enabling PaaS for customer brands, deploying a digital voice solution for remote call centers, and developing a cloud platform for a new document storage system. Merged operational and DevOps teams, fostering knowledge sharing and creating an SRE model. Managed 50+ suppliers, shaped strategic roadmaps for networks, infrastructure, DBAs, and platform, and maintained full budget accountability for all platform work.
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Cloud Platform Manager
(Infrastructure, Observability, Network, Security)
Compare the Market
Nov 2019 - Sep 2021
Led Strategic Initiatives and Product Optimisation for enhanced stability and speed to market. Owned AWS infrastructure, Observability, and Security roadmap and budget. Drove DevOps culture with inner sourcing and automation, ensuring operational excellence. Achievements include utilising Cloudflare workers for homepage changes, implementing layer 7 protection, and streamlining partner access to UAT environments. Improved website scalability, hosted Meerkat Music, developed Meerkat App infrastructure, and migrated journeys to hardened containers with Kubernetes orchestration. Enhanced NIST score, automated patching, and transformed Platform team to Agile and DevOps methodologies. Owned platform roadmap, contributed to architectural design, and prioritised workloads.
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Head of Programme
(Digital)
Saint-Gobain
Feb 2017 - Nov 2019
Led a £12m annual budget Digital Transformation Programme for 36 UK merchant brands, reporting to the Chief Digital Officer and Group Transformation Director. Achievements include launching 6 customer brand sites in the first year, introducing profitable e-commerce solutions, developing the 'Build Aviator Tool,' and forming a 50-member digital team. Managed Digital Transformation and sub-project teams, ensuring high-quality digital solutions aligned with core operational processes.
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